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eGift

₩10,000 Gift Card

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1. SSG Gift Certificates are not a payment method and cannot be used or exchanged directly at online/offline stores. Please charge them to SSG MONEY before use. (Requires installation of the SSGPAY app)

2. Charged SSG MONEY has no expiration date and can be used until account withdrawal.

3. The monthly recharge limit for SSG MONEY is up to KRW 2,000,000.

4. When using SSG MONEY at offline stores, it can be combined with other discount coupons and you can also earn Shinsegae Points.

5. SSG Gift Certificates are for charging SSG MONEY only and cannot be exchanged for physical vouchers at the place of use.

6. Once an SSG Gift Certificate is charged to SSG MONEY, the recharge cannot be canceled and the gift certificate cannot be returned or refunded.

7. Tax invoices or cash receipts are not issued when purchasing SSG Gift Certificates.
(*Cash receipts can only be issued at the time of using SSG MONEY.)

※ This policy applies to purchases made through sodagift.com and may not apply to purchases made through other channels.

[Validity Period Extension Policy]

1. The validity period may only be extended for unused vouchers. Extension requests must be made no later than one day before the voucher's expiration date.

2. The validity period will be extended in increments of 93 days and may be extended for up to five years from the original date of issuance.

3. To request an extension, please use the WinCube Marketing CS portal (cs.giftting.co.kr) via live chat or the 1:1 inquiry form. The portal is available 24 hours a day. Live chat is answered on weekdays from 10:00 a.m. to 6:00 p.m. (excluding the lunch break from 12:00 p.m. to 1:00 p.m. and public holidays). Inquiries submitted outside these hours will be answered in the order received.

[Cancellation and Refund Policy]

1. Unused vouchers are eligible for a 100% refund within 93 days of the purchase date. The purchaser must submit an inquiry through the SodaGift chatbot located at the bottom-right corner of sodagift.com. A refund will be processed after the purchase details have been verified.

2. For unused vouchers that have exceeded 93 days from the purchase date, 90% of the purchase amount is refundable. To request a refund, the voucher recipient must submit the request directly through the WinCube Marketing CS portal (cs.giftting.co.kr) via live chat or the 1:1 inquiry form.

3. Vouchers that have already been used cannot be canceled or refunded.

4. Even if a voucher has expired, a refund may be requested within five years of the original date of issuance.

5. If you received the gift card from a company rather than purchasing it directly through SodaGift, please contact the company that provided the gift card.