2D 2 Person Movie Ticket
[Usage Locations]
Usable at all Lotte Cinema locations nationwide.
※ Issuer: Daehong Communications Co., Ltd.
※ Customer Service: 1644-4276 (Operating hours: 09:00–18:00 / Closed on weekends and holidays)
[How to Use the Movie Ticket]
- On-Site Booking:
Box Office: Present the Giftiel (movie ticket) barcode at the counter to issue tickets.
Ticket Machine: Scan the Giftiel (movie ticket) barcode to issue tickets.
- Online Booking (Lotte Cinema Website / Mobile App):
1) Select movie details (date, time, movie).
2) On the payment screen, select Movie Ticket - Giftiel (movie ticket) - Enter coupon number - Complete payment.
[Movie Ticket Usage Guidelines]
- Only valid for bookings of two people; cannot be split into separate uses.
- Eligible for cash receipt issuance (L.POINT accumulation is not available).
- Valid for weekdays, weekends, and public holidays.
- Applicable only for standard 2D movies.
- For 3D, 4D, MX4D, Superplex, and Super S screenings, additional charges (varies by theater) may apply to use the ticket.
- Not valid for Charlotte, Charlotte Private, Cine Family, or specific premium seats within Superplex (e.g., Studio Booth, Suite Recliner).
- Must be used within the specified validity period (based on the screening date).
(Example: If the validity period is until January 31, 2024, movies screening on February 1, 2024, cannot be booked.)
[Additional Notes]
※ Valid at all Lotte Cinema locations nationwide.
※ Ticket prices may vary based on theater policies, screening times (e.g., early bird discounts), and screening days (e.g., weekdays: Mon–Thu). Price differences are non-refundable.
※ Mobile tickets cannot be used for discounted seats.
※ For promotional and event coupons, extensions and refunds are not available. Coupons must be used within the specified validity period.
※ This policy applies to purchases made through sodagift.com and may not apply to purchases made through other channels.
[Validity Period Extension Policy]
1. The validity period may only be extended for unused vouchers. Extension requests must be made no later than one day before the voucher’s expiration date.
2. The validity period will be extended in increments of 93 days and may be extended for up to five years from the original date of issuance.
3. To request an extension, please contact WinCube Marketing Customer Service at 1666-5046. Customer service hours are from 9:00 a.m. to 6:00 p.m. on weekdays. The customer service center is closed on public holidays.
[Cancellation and Refund Policy]
1. Unused vouchers are eligible for a 100% refund within 93 days of the purchase date. The purchaser must submit an inquiry through the SodaGift chatbot located at the bottom-right corner of sodagift.com. A refund will be processed after the purchase details have been verified.
2. For unused vouchers that have exceeded 93 days from the purchase date, 90% of the purchase amount is refundable. To request a refund, the voucher recipient must contact WinCube Marketing Customer Service directly at 1666-5046.
3. Vouchers that have already been used cannot be canceled or refunded.
4. Even if a voucher has expired, a refund may be requested within five years of the original date of issuance.
5. If you received the gift card from a company rather than purchasing it directly through SodaGift, please contact the company that provided the gift card.