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eGift

2D 1 Person Movie Ticket

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[Usage Locations]
Usable at all Lotte Cinema locations nationwide.
※ Issuer: Daehong Communications Co., Ltd.
※ Customer Service: 1644-4276 (Operating hours: 09:00–18:00 / Closed on weekends and holidays)

[How to Use the Movie Ticket]
- On-Site Booking:
Box Office: Present the Giftiel (movie ticket) barcode at the counter to issue tickets.
Ticket Machine: Scan the Giftiel (movie ticket) barcode to issue tickets.
- Online Booking (Lotte Cinema Website / Mobile App):
1) Select movie details (date, time, movie).
2) On the payment screen, select Movie Ticket - Giftiel (movie ticket) - Enter coupon number - Complete payment.

[Movie Ticket Usage Guidelines]
- Eligible for cash receipt issuance (L.POINT accumulation is not available).
- Valid for weekdays, weekends, and public holidays.
- Applicable only for standard 2D movies.
- For 3D, 4D, MX4D, Superplex, and Super S screenings, additional charges (varies by theater) may apply to use the ticket.
- Not valid for Charlotte, Charlotte Private, Cine Family, or specific premium seats within Superplex (e.g., Studio Booth, Suite Recliner).
- Must be used within the specified validity period (based on the screening date).
(Example: If the validity period is until January 31, 2024, movies screening on February 1, 2024, cannot be booked.)

[Additional Notes]
※ Valid at all Lotte Cinema locations nationwide.
※ Ticket prices may vary based on theater policies, screening times (e.g., early bird discounts), and screening days (e.g., weekdays: Mon–Thu). Price differences are non-refundable.
※ Mobile tickets cannot be used for discounted seats.
※ For promotional and event coupons, extensions and refunds are not available. Coupons must be used within the specified validity period.

[Expiration Date Extension Policy]

1. Expiration date extensions are available only for unused vouchers, and requests can be made up to one day before the expiration date.

2. The expiration date is extended in 93-day increments, and extensions are allowed up to a maximum of 5 years from the original issue date.

3. To request an expiration date extension, please call the Wincube Marketing Customer Center (1666-5046). Service hours are weekdays from 9:00 AM to 6:00 PM. (Closed on public holidays)

[Cancellation & Refund Policy]

1. Before the initial expiration date, used vouchers cannot be canceled or refunded. For unused vouchers, the purchaser may leave an inquiry via the SodaGift chatbot at the bottom right of sodagift.com, and after verification, we will process the refund.

2. After the initial expiration date, the recipient must contact the Wincube Marketing Customer Center (1666-5046) directly. In this case, 90% of the purchase amount will be refunded.

3. Even if the voucher has expired, a refund request is possible as long as it is within 5 years from the original issue date.

4. If the gift card was received from a company rather than purchased directly on SodaGift, please contact the issuing company directly.